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NellerCare HelpDesk Update

29 January, 2004

Sheila will be responsible for call management and building improved processes and procedures to strengthen our support capability and enhance communication of client issues throughout the business.

Formerly known as Frontline, Neller's HelpDesk service provides call logging, call tracking, problem determination and correction facilities. The group provides administration for the Preceda Hosted application as well as support for Field Consultants.

The NellerCare HelpDesk has recently been re-invigorated following the appointment in August of Sheila Moyle as Client Services Manager. Sheila has extensive experience with the establishment and management of helpdesks.

Sheila will be responsible for call management and building improved processes and procedures to strengthen our support capability and enhance communication of client issues throughout the business.